Privacy policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring transparency regarding how your data is handled.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with our website, create an account, place an order, or contact our support team.

The types of information we may collect include:

• Name
• Email address
• Billing information
• Payment details (processed securely by third-party providers)
• Device information
• IP address
• Browser type
• Usage data related to website interaction

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide access to our services
• To process orders and payments
• To send login details and service information
• To provide customer support
• To improve website performance and user experience
• To prevent fraudulent activity
• To comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store full credit card details on our servers.

Payment providers may collect and process information according to their own privacy policies.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website traffic.

Cookies help us:

• Understand how visitors use the website
• Improve website functionality
• Remember user preferences
• Optimise content and performance

You can disable cookies through your browser settings.

5. Data Protection and Security

We implement appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

We use secure technologies and follow industry best practices to ensure data protection.

However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party tools or services to operate our website, process payments, and improve performance.

These providers may include:

• Payment processors
• Analytics providers
• Customer support tools
• Hosting providers

Third-party services process data according to their own privacy policies.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

9. Children’s Information

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided personal data, please contact us so we can remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or service updates.

Any changes will be posted on this page with the updated date.

We recommend reviewing this policy periodically.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, you can contact us:

Email: support@ip-tvireland.shop

Phone: +353 830819244